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HTC Diamond2 Print E-mail
By Gears

It should be noted that during this review we used the test build of the OS.

The Diamond2 is the successor to the incredibly popular HTC Diamond we looked at last year. I wanted to kick things off with the traditional unboxing video. You can also see this video in HQ here..



Specs

CPU: Qualcomm MSM7200A @ 528 MHz
Operating System: Windows Mobile® 6.1 Professional (although it should soon be upgradeable to 6.5)
Memory: ROM - 512MB RAM - 288 MB
Dimensions: 107.85 X 53.1 X 13.7 mm (4.25 X 2.09 X 0.54 inches)
Weight: 117.5 grams (4.15 ounces) with battery
Display: 3.2-inch TFT-LCD touch-sensitive screen with 480 X 800 WVGA resolution
Network: HSDPA/WCDMA:
* Europe/Asia: 900/2100 MHz
* Up to 2 Mbps up-link and 7.2 Mbps down-link speeds

Quad-band GSM/GPRS/EDGE:
* Europe/Asia: 850/900/1800/1900 MHz

Device Control : TouchFLO 3D and zoom bar
GPS: Internal GPS antenna
Connectivity : Bluetooth 2.0 with EDR and A2DP for wireless stereo headsets
Wi-Fi: IEEE 802.11 b/g
Camera: 5.0 megapixel color camera with auto focus plus second VGA CMOS colour camera for video calls Battery Capacity: 1100 mAh Talk time:
* Up to 300 minutes for WCDMA
* Up to 340 minutes for GSM

Standby time:
* Up to 500 hours for WCDMA
* Up to 360 hours for GSM

Expansion Slot: microSD (SD 2.0 compatible)
Special Features: FM Radio, G-Sensor

It's only a few months since we were down in London for the launch of the original ground-breaking HTC Touch Diamond. I guess you're probably asking yourself what the differences are between this and the original Diamond? Should Diamond owners be upset? Well, no. To be honest. The spec sheet has remained pretty much the same and the original Diamond is still a fantastic handset. The CPU in the Diamond2 is the same speed, the OS is the same (although the Diamond2 will be getting an official 6.5 upgrade at some point), it's still got the GPS, Bluetooth 2.0, FM radio and WiFi. The Diamond2 does have some improvements in hardware though, most noteably the camera, upped from 3 megapixels to a new 5 megapixel shooter with auto-focus. The Diamond2 also has 512MB of ROM and 288MB RAM, whereas the Diamond had 256MB and 192MB respectively.


The new Diamond2 also gets a bigger screen - a 3.2 inch TFT with 480x800 WVGA resolution compared to the original 2.8 inch TFT in the original Diamond which had VGA resolution. The new 3.2 inch version is again flat against the front of the device giving you direct contact with the screen and haptic feedback thanks to a small vibration when you tap on the TouchFLO 3D system.

The other big difference of course is the addition of removable storage. The original Diamond had 4GB on-board with no external storage possibility and that, if we're honest, was the only problem we could find with it. When you pitch a phone with 4GB of internal storage up against the iPhone and other handsets it soon becomes a little restrictive. The Diamond2 adds the possibility of loading up your own mircoSD which is SD 2.0 compatible, but it does add a little to the size of the handset. The Diamond2 is a little heavier (117.5g) than than Diamond (110g) plus a little bulkier (107.85 X 53.1 X 13.7 mm) compared to the original 102 X 51 X 11.35 mm, but I'd challenge anyone to really notice the difference. The Diamond2 is light, quick and stylish.


First impressions? Well, I have to say that the polished silver outer rims did make me think of an old calculator I had at school. The back of the device lacks the previous "diamondesque" design, favouring a flatter, smoother panel. The triangle shape is still introduced with the addition of the camera lens, which is surrounded by a triangular brushed-metal panel. There's no camera button either.


Up top, the power button sits on the left of the handset as you face it. Tap to put the phone into standby / lock mode, or hold it down to knock the power off completely.


Down the right side of the phone you'll find the external speaker near the top whilst, near the bottom, lives the stylus. This isn't a magnetic one and won't pull itself back into the holdster. We're not sure why this isn't magnetic, perhaps there was a space issue - we liked the original magnetic one - however it still wakes up the device when you pull it out. Nice touch.


At the bottom edge is the miniUSB connector. Here you'll plug in your charger, sync cable and audio headset / handsfree kit. Next to it you'll see the microphone hole and the lanyard loop.


Up the left side you'll find the volume up and down controls which are pretty self explanatory.


The device is light to hold and has slightly rounded edges at the rear which make it comfortable to handle. The device is incredibly speedy and the lack of navigation pad isn't a problem. The four control keys (seen below) allow quick access into the new HTC TouchFLO system. It's the obvious stuff - the left "call" key will take you into the call screen or it'll dial the number you entered. The Windows key next to it used to just open the Windows program list but now it jumps you into a custom HTC programs screen that used to be inside a tab on the TouchFLO 3D system. This makes the whole thing more unified and less fragmented. On earlier versions you'd find the Microsoft Windows Mobile Programs list AND the HTC TouchFLO version. Here you just get the shortcut menu into your favourite programs when you hit the magic Windows flag....


It's easy enough to add other programs into this list and, as with the original Diamond, you can slide your finger up and down the screen to scroll through the programs and games you have. There's no "recent programs" here though.


The back button does a couple of different things. In most programs and menus it'll return you back to the home screen or the screen you were looking at previously. In others, such as the in-built Opera browser, it'll go back to the previous web page you were viewing. If you're in the contacts tab it'll take you back to the earlier tab if you hit "More Information" etc. The call "drop" key has a couple of uses too - tap it to drop your call or, if you're not in a call, it'll take you back to the HTC TouchFLO 3D home tab with a nice soft "pong" noise to tell you it's done. Press and hold it to lock your phone.



Inside


Well, as you can see from the screenshot above (which is directly from the device and unmodified), the resolution is very high and makes for massive images. We've reduced all screenshots in this review to 50% of their original size for viewing.

One feature I spotted almost immediately was the contacts handling. It's easy to understand and a whole lot more advanced than before. Now, when looking at your contacts, you can see every discussion or interaction you've had with them. This video shows some of the contact tweaks. You can also have a look in HQ here.


Not only do you get call history but, just by swapping the tab, you can see all the emails you've sent and received from them, all the texts you've sent and received and more. Very handy, very helpful, plus you still benefit from the huge amount of contact details available in Windows Mobile. Enter birthdays, anniversaries, home address details and even family members.


The contacts system on the Diamond2 is now a lot easier to use too. Adding details used to mean dumping you into the standard Windows Mobile contacts screeen but now, thanks to HTC TouchFLO 3D, you get a glossy interface and on-screen keypad which is designed for your finger, not a stylus. Great stuff. The contacts tab features a rolla-dex system of flipping through your favourite contacts. Adding contacts, snapping their photos and quickly zipping through larger contact lists can all be done from the top part of the screen here, plus you can text or call them by pressing the appropriate buttons. You can also use the "Menu" softkey on the lower-right to do extra tasks like opening the contact, changing their picture plus you can add or remove a favourite.

 

Adding a contact is easy enough and again the HTC TouchFLO system has smoothed the rough edges of the existing data-entry form to create a smooth and clear contact card for you to enter details. This HTC contact card entry system is brilliant and features clever switching from alpha-numeric to numeric for phone number entry and ringtone choice for each person you add, plus there's separate screens for additional information like "Home Address" Unfortunately as default it stores everyones name in Lastnight, Firstname format which I personally can't stand. If the average Joe is anything like me they'll want it displayed the "normal" way.

Calls, texting, emailing and all forms of communication have been totally centralised on the new TouchFLO 3D system. If, for example, I go into one of my contacts and open up their contact card I'll see the same screen as I do when I open up a text conversation from that person - the only difference is the tabs at the bottom. Imagine, if you will, that each contact is allocated a box. Each box has four segments - one for texts, one for emails, one for calls, one for calls sent and received.


If you want to open a text from someone, you go to the box and look in the text segment. If you want to see calls received and made between you and someone else, just go to their box and open the appropriate segment. This whole thought process makes locating and tracking conversations between people much, much easier than ever before. Open a text message and you'll go to the contact card of the sender, with the "text" tab open. You'll see the conversations you've had with them and then, by selecting a different tab, you can find out when the last call was made to them etc. Although you've still got various ways of getting to the information you need it's neatly organised in one place per on a per contact basis.


Also within the contacts tab is the "Favourites" section, where you can quickly add who appears on your rolla-dex. This is a really quick way to add people in and it helps to make lengthy contact lists more manageable.

 

 Windows Mobile, as usual, will synchronise the contacts on your computer with the phone, so just plugging the included cable between your PC and phone will magically push all the details you have across to the Diamond2. Contact pictures will be included, as will appointments, tasks, emails and more.

You may remember that, in our Touch HD review we stated that the TouchFLO 3D system didn't go deeply enough into the system. The Microsoft calculator was one example, whilst the continual Microsoft "you've got mail, you've got a text, I've found a WiFi hotspot" notifications kept annoying the hell out of you when you least wanted them. Now, thankfully, there's a "Notification area" where stuff like this goes. Got a voicemail? Missed a call? It'll be in the notification area, and an alert will appear in the top bar quietly, just to let you know that something has occurred that you might want to look at, when you're ready.


Plus, to access the notification you don't need to grab your stylus any more either - now you can just tap somewhere near the top-right of the screen with your finger. It'll show you all the notifications in a separate screen like this AND it'll show you other useful info, like the WiFi hotspot you're connected to, the phone network you're on, how long you've been connected to it etc. At last. At last someone has made Windows Mobile intelligent. This is what I've wanted for such a long time. I've lost count of the amount of unnecessary times I've hit "Close" whilst using my phone to write an email or text and had "WiFi found" popup or I've had to fiddle around with the stylus to hit the tiny notification bubble on the top status bar, only to accidentally get the battery status, or the network status, or something else. With Windows Mobile you can do so much, receive so much information - it's great to have it organised at last.

The new TouchFLO system also brings some funky sound effects for events like voicemail and text - again this is something I've been wanting from Microsoft themselves since 2002. Now I love hearing the "Appointment" sound effect or the "Text received" sound on the Diamond2. The default ones suit the phone and give it added style, making the Diamond2 a much more complete package. To alter the sounds I simply need to go to "Settings" and the "Sound" and I can change the ringtone, ring type and profile. Now, in previous reviews we've always been amazed how quickly HTC rectify the tiny criticisms we make, so here's one I hope they can twiddle for the next version. If you look at the image below you'll see that I can do a whole load of things in the "Ringtones" tab but I can't alter the text message sound. I'm also unable to alter the email sound or the appointment sound etc. To change these I need to press the "Advanced" soft-key on the right. However, when I do that I have to grab a sick-bag as the retro 2002-style Pocket PC screen appears. Come on HTC, fix this bit too, then I'll come down to your offices and kiss your boots.

 

As you may know by now the HTC TouchFLO 3D interface is in use here. I'll go through each tab in a moment, but first I wanted to highlight the Internet tab which comes with a new feature called "Push Internet". This is not to be confused with Push Email but it's equally brilliant. You can easily set your Diamond2 to download a webpage at set time intervals.

  

You can add four sites to this tab so, even if you don't have a web connection or you don't want to have to refresh the page yourself, it'll appear on your device with fairly up-to-date information. This is all very configurable too, with roaming and data charges being managed through further settings to avoid big data charges.

 

The HTC TouchFLO 3D system starts with the home tab. If you've not seen the TouchFLO system before it's the HTC control interface for Windows Mobile. Sure, Microsoft offer their own solution and are about to push out 6.5 to try and make the OS more finger-friendly, but the HTC eclipses it already. It's good, it's really good. This is an interface that has been hacked and ported to other Windows Phones that aren't meant to have the interface. When you see things like this happening then you know it's a good solution.

The main tab has the main things you'll want to see when you turn on the Diamond2. Last year one of the top HTC guys told me that most people looked at their phone just to find out what time it was or what the date was. This is why a large clock occupies the main screen. You can reduce the size of this clock if it's not your thing merely by sweeping your finger up the screen, plus there's other useful information such as your missed calls, voicemails, calendar appointments and more. As you can see from the shots above there's two different clocks to choose from here.

 

Tapping that Calendar option takes you into a new HTC tab we've not seen previously. This is the calendar tab and, at last, it hides the ageing Windows Mobile version. This again adds an extra layer of integration between the HTC TouchFLO system and the Microsoft "back-end" and pushes TouchFLO nearer to a total solution, rather than just a skin-deep GUI. I say "nearer" because this calendar tab doesn't quite go the whole hog. It'll let you see what's happening today, it'll let you see what's happening this month and it'll let you add appointments but there's no weekly or yearly view and the appointment entry screen drops you back into the standard Windows Mobile data entry screen we've learnt to groan at over the years. That said, I'm glad they've added it in as a new tab and I'm hoping it'll continue to develop, just like TouchFLO itself is developing.


Now perhaps I should stop to mention a few smaller things like the menus. Look at them - big, fat, finger-friendly menus appear now instead of the horrid stylus-driven Windows Mobile ones we saw before. Whilst the menus have grown in size it also means that they sometimes don't fit onto one page. This isn't a big problem, as you simply scroll / flick down the menu list to find the option you need. Here's a couple of shots of the menu in action. It's triggered from the soft-keys. This should, in theory, appear across all applications.


I tried it in Word Mobile as a test and yep, it was a nice smooth menu that appeared when I touched the lower-right of the screen. Whilst I mention Word Mobile, it's interesting to see that apps such as Word Mobile, Excel Mobile and Powerpoint are tucked away under "All Programs" - they're not really promoted on this handset even though they're included. The small but important addition of smooth and finger-friendly menus to the core of the OS makes Windows Mobile 6.1 a much better experience and I'm prepared to bet that it's almost as big as 6.5 will be in terms of GUI improvements.


The texting tab shows the messages you've received and you can simply swipe up or down to glide through them. Tap on one to read the entire message if it won't fit, plus you can reply easily too. The messages are grouped by conversation and, like we've seen, it's easier to keep track of all your communications.

 

The email tab will (when you get it setup) show you a little envelope and a preview of the email you've received. Sweep your finger up or down to scroll to the next or previous email or tap it to open fully. You'll also get the full HTML experience if the email has been sent that way. Setting it up is easy enough and it's made simpler once again by the HTC TouchFLO improvements which guide you through steps. The on-screen keyboard is also much better than the stock Windows Mobile one and there's a choice of T9 or ABC mode on the QWERTY or phone keypad as shown below..

 


The Internet tab has three key features. First, a nice big search field so you can hop onto the net without having to type google.co.uk first. Next, a big globe which sends you into Opera 9.5. Thirdly there's the new "Push Internet" feature that we mentioned earlier.

 

Going into the browser lets you use the zoom bar at the bottom of the screen. Press and slide your finger across here to zoom in or out of a web page. The zoom happens quickly and smoothly, perhaps in part thanks to the additional memory. You can rotate the device around with the on-screen keyboard open too, so if you're having trouble entering a web address or search it's just a matter of turning the device on it's side to get the full widescreen feel.


In the shots below you can see me doing a search in landscape mode. The screen will also switch to full-screen mode once the page has loaded, a neat touch which reduces the amount of stuff on the screen. It may just be me, but the G-sensor seemed more accurate on the Diamond2 than the previous Diamond. Before, when I rotated the device and placed it on the desk it would have a bit of a fit and not quite know which way the screen should display. Now it sticks in place properly, which is much better.


When the device is in landscape rotation the zoom-bar sits under your right thumb and makes for an easy browsing experience. In the portrait setting you've again got the zoom-bar positioned under your thumb for quick zooming-in of text and images on websites. It should be noted that the zoom-bar and the G-sensor rotation only works in selected apps, however I found the zoom function especially useful in the HTC Gallery system (Album) - it worked fantastically with the pan / scan system so you can quickly highlight a section of the picture.


In the video below I show the zoom-bar being used with the HTC Album plus a couple of other tricks. Get the HQ version here.



The Photos and Videos tab is the portal into your camera / video app and it'll also show the shots and videos you've taken so far. Flicking up and down will push the pictures along and you can use the inbuilt Album feature to see them in a grid-system. Click on a picture, then use the zoom bar to zoom in on the picture. You can then press and hold on the picture to drag it around and see various parts of the photo. The G-sensor works in this page too, letting you flip your photos around along with this grid system of preview images. You can also create favourite albums - this is a great little feature that sets your default directory / album to be the one you want. For example, if you've just inserted a microSD card you can set this to be your favourite - it'll then switch the tab preview shots, the album and the default save location for photos to the microSD card. Great for keeping your shots safe and organised.

  

Also, once you click on a shot, you can perform various options such as emailing the photo or sending it via MMS. You can also save it as a screen image, set it as a contact picture, delete it, start a slideshow from it or go back.


Clicking on "Slideshow" brings up a smooth a controllable slideshow which blends each photo into the next. This is ideal for showing people your holiday shots :) There's various options available here such as transition types (fade, slide, blinds, split, cover and more), orientation and duration of each picture.

  

The camera itself is very nippy and there's a prompt "snap" noise accompanied by a white flash on the screen when you take a shot. It still struggles a little in low light and alas there's no flash but it's still a very high megapixel shooter and the images can be extremely good. Various options are available within the camera application including a touch-screen focus point which lets you focus on a specific area of the photo, even if it's not in the centre. There's other geeky settings that I don't pretend to understand such as ISO setting, white balance and timer etc.


Oh, and while I'm here I've got to mention my usual gripe with camera settings - sometimes they're not set to the highest resolution out-of-the-box but, in this case it's the full 5 Megapixel (2592x1552) which is really good to see. Also I appreciate the fact that "widescreen mode" is enabled (I've had issues with the Sony Ericsson X1 before) and the shutter sound isn't annoying, in fact it's rather pleasant. :) You can also switch to storing data on your data card if you have one. It's a great camera app, but I'd still love a dedicated camera button.

As usual we've got example photos direct from the device below. Just click them to see the un-tweaked original.




The camera performed well and pictrures were crisp with fast-moving shots coming out with a lot less blur than I expected. Here's a few more shots including interior photos. You can see how the camera struggled a little with the internal low light. When you look at the preview screen it looks even darker but, to be fair it did brighten up the resulting image once you took a photo. I should also mention once again that we're using the test build of the software here, so things could change in the final build.


There's also lots of different shooting modes including sepia, greyscale and negative. Here's a look at the differences..




The music tab will scan through your device looking for MP3's and the like for you to listen to. This'll be through the speaker, Bluetooth stereo headphones or your included miniUSB headphones. You can use standard earphones too, but you'll need a little adaptor for that. The main music screen lets you play and flick between music, plus you can skip to various portions of the song in question - ideal if you love that guitar riff more than the intro. A description of the song plus a time-line is also displayed along with album art if available, but in practice getting this album art onto the screen can be a little tricky. It'd be nice if it could query some central repository to get this.


Inside the "Library" softkey is a range of options which will let you setup playlists, plus you can choose songs based on genre, composer, albums or artists.


The weather tab was much talked-about when we first saw the original Diamond. The 3D engine and hardware means that rain droplets fall lightly onto the screen followed by a windscreen wiper to clean your screen. It's all very nice to look at, especially with the glorious quality picture. The weather tab lets you add local(ish) cities and towns in and you can have it update automatically so there's no problem choosing between an umbrella or shorts. Data download settings are also available - choose to download automatically, then choose whether to download whilst roaming too if you want. Various cities can be added in from all over the world plus you can see the weather for several days ahead.

 

Finally we have the Settings tab which you can scroll up and down. It'll let you tweak your Sound settings, Wallpaper options (choose your favourite picture and have it behind the clock on the Home tab) and Communications.

Now, I'm going to pause here and mention the Communications tab in more detail. It's a little different now and doesn't just feature an "off / on" functionality. Sure, you can still do that but it's merely by hitting the right side of the screen over the "off / on" switch. Now, when you click on the left side of the screen it'll enter a wizard or settings screen. For example, if I have my Bluetooth on and click the left side of the Bluetooth option I get this screen ...


Brilliant, an intuitive, intelligent GUI! This is what happens if I hit the left-side of the "Phone" option..


..look - there's that cool feature that lets you reject the call with a text message - just tap it to change the text reply you'd like to send. Ideal for meetings and a very cool feature that deserves to be bumped-up the menu a little. It's great to see HTC doing this. I know it may seem small, but the small things impressed me on the iPhone recently, and it all adds up to a more complete package. The video below shows you how easy it's become to setup the WiFi. We also take a look at the Opera browser, plus you can see the video in HQ here.


Call handling is a polished affair. When calls come in they'll use the picture you've allocated them, plus it'll use the ringtone you've selected.



Conclusion

I've mentioned in earlier reviews how the HTC TouchFLO 3D system seemed to be just a "cover" which tried to hide the Microsoft Windows Mobile back-end. Now however, HTC have got extremely close to completely pushing the Windows Mobile interface under the carpet. Does it make Windows Mobile less usable ? No. Does it mean that I can't do what I've always done with a traditional Pocket PC ? No. Sure, I'd like to tweak some bits. I'd like the screen to rotate in every app and every tab throughout the phone so I can use the on-screen keyboard easier (it's great by the way, but I'd love to use the widescreen version of it more), plus I'd love to see the new calendar tab enhanced and an integrated video player that'll handle every format I throw at it. Also, if I'm honest I'd say that the original HTC Diamond was a better design. Lovers of physical keyboards may grumble slightly, but with the improved HTC TouchFLO system and easy on-screen keyboards you can easily control this phone.. and the interface looks good too.

HTC have again pushed the envelope. They've improved not just the navigation but the operating system greatly. It makes me feel that HTC are doing more for Windows Mobile than Microsoft themselves. This is a HTC phone - not a Microsoft one. The spec is simply brilliant. Come on, who can grumble at GPS, microSD card expansion, FM radio, WiFi, ultra-quick mobile connectivity, 5 megapixel camera, Bluetooth 2.0, gorgeous screen and great battery life in a device of this size ?

It's a fingerprint magnet but, as I write the last bit of this review I've realised that it's the first Windows Mobile I've ever reviewed completely without the stylus. It's true. I've reviewed the whole thing but I've not take the stylus out once. That speaks volumes alone. The stylus is still there of course, because deep down WinMo 6.1 and the legacy apps (hello WinMo Media Player and the terrible "Photos and Pictures" application) will have you stabbing at them angrily with the pointy stick. These particular apps aren't needed any more though, because HTC has eclipsed them with far, far, far better alternatives.

The phone is great and the software is great. HTC are now at the stage where the phone has become "whole". It's a package which is neatly put together and I think this is well worth anyones money. Well done HTC. Top stuff.

Links - HTC.com - Buy one unlocked from Devicewire.com


Buy - HTC Diamond2 Deals (also available as the T-Mobile MDA Compact V)

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