The Apple response to the iPhone 4 reception issues is now here. They’ve defended their product, stating that only 0.55% of all iPhone 4 users have called them about an antenna or reception issue. We’re guessing that many customers will have already known about the issue, so perhaps that’s why they didn’t call
Apple will now be offering a free case for every iPhone 4 and a refund if you bought a “bumper”.
Steve Jobs took to the stage and stated..
“We do this because we love our users, and if we screw up, we pick ourselves up and we try harder. And when we succeed, they reward us by staying our users. We take this really personally. Maybe we should have a wall of PR people keeping us away from this stuff, but we don’t, we take it really personally. So we’ve worked the last 22 days on this trying to solve the problem. And we think we’ve gotten to the heart of the problem.”
Link – engadget
Apple to give away cases for iPhone 4 owners
July 16, 2010