On Monday Microsoft started to roll their first Windows Phone 7 update. It was designed to get phones ready for other updates (such as the copy and paste functionality) but appears to have killed a number of Samsung Omnia 7 devices. Some customers have managed to resurect their devices by yanking the battery and retrying the update but others now have a paperweight.
According to WinRumors.com, Microsoft have now stopped rolling out the update to Samsung Omnia 7 devices while the issue is being confirmed. A spokesperson stated that..
“(Microsoft has) identified a technical issue with the Windows Phone update process. In response to this emerging issue, we have temporarily taken down the latest software update for Samsung phones in order to correct the issue and as soon as possible will redistribute the update.”
They’ve re-stated that it’s only breaking a very small amount of handsets but it’s obviously important to get this issue resolved as soon as possible.
Update – Microsoft have just put this knowledge-base online which includes error codes and descriptions.
Links – WinRumors.com – Earlier story
Credit – Tirinoarim
From a supporter of the site’s view (as opposed to a WP7 handset owner) good to see Coolsmartphone’s comment on this picked up by the BBC http://www.bbc.co.uk/news/technology-12554499
There is however some irony in me posting this – I tried to do it on my HTC Mozart, before I realised I couldn’t include the link because I didn’t have copy and paste yet! Doh.
Instead, I had to fire up my Macbook Pro. But, I must stress, I am still loving the WP7 experience overall, and would not go back to an iphone 4 for all the angry birds in China 🙂